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HOW TO CONTACT CUSTOMER SERVICES

1 Login to your account.
2 From your account page, click the 'customer services' link
3 For general questions please see the FAQ page first.

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FAQ General Questions

The price for shipping is stated in the shopping cart based on your shipping location. Free shipping is available for selected OxeDerm kits where stated and for orders over $49/€39/£29 for orders shipped to a UK  mainland address.

UK shipping - 1-2 days

Rest of world - 7-10 days

Please see our guarantee policy here

If you would like to stock and resell OxeDerm products , become an affiliate or partner with us in another way please click the link:

- I want to join the affiliate program or access my account

- I am a distributor/retailer and I am interested in wholesale

To see your existing and previous orders and to manage your shipping details and payment methods, login to your account page

To login to your account click the 'My Account' link at the bottom of any page on the website or login to your account page here

If you have a question that is not listed in the FAQ section please contact us through our customer service help desk. To access the help desk please login to your account and click the 'customer services' link from your 'My Account' page.

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