FAQ General Questions
The price for shipping is stated in the shopping cart based on your shipping location. Free shipping is available for selected OxeDerm kits where stated and for orders over $49/€39/£29 for orders shipped to a UK mainland address.
UK shipping - 1-2 days
Rest of world - 7-10 days
Please see our guarantee policy here
If you would like to stock and resell OxeDerm products , become an affiliate or partner with us in another way please click the link:
- I want to join the affiliate program or access my account
- I am a distributor/retailer and I am interested in wholesale
To see your existing and previous orders and to manage your shipping details and payment methods, login to your account page
To login to your account click the 'My Account' link at the bottom of any page on the website or login to your account page here
If you have a question that is not listed in the FAQ section please contact us through our customer service help desk. To access the help desk please login to your account and click the 'customer services' link from your 'My Account' page.